Posts Tagged ‘International Conversations’

When Students Assess Scholars

Wednesday, July 14th, 2010

What happens when students assess the work of scholars in a public, i.e. online, forum? To what degree to student assessments have an impact on professional reputations, on promotion decisions, or on resource allocations?

I’ve been mulling this question over for the past week because about a week ago I received a somewhat testy email from someone who thought that an entry in a Zotero group library on an article she had published was, to use her words, “sloppily and misleadingly summarized on Zotero…even my name was misspelled.” She then asked, “If this is the way Zotero is going to operate, it simply isn’t good enough.  What must one do to see that it is corrected? Must authors look for such problems on Zotero?”

As it happened, the entry she objected to was written by a student in a class taught by a colleague, not by me, and so she was asking the wrong person for help (I pointed her to my colleague so she could engage with him over this issue). But her email–notwithstanding a misunderstanding about how “Zotero is going to operate”–raised the question I posed above.

Should we care that students are reading our work and then writing about it online for good or ill? One could take the position that any writing about our work is proof that our work is being assigned and read — a good thing. Or one could worry that negative commentary on our work from those who might be less qualified to comment on it that we would like might have negative consequences for us — a bad thing.

After thinking about it for a week, I’ve decided that I am completely unsympathetic to the latter argument for several reasons. First, it proceeds from a viewpoint that I reject, namely that student views of our scholarship don’t or shouldn’t count. In American higher education we are fond of describing our students as both students and partners in a learning enterprise and if that is really true, then we have to take seriously what our students have to say. Sure, a review of my book by someone who knows a lot about what I’m writing about is more useful in many ways, but that is not to say that a review of my book by an undergraduate student is not useful just because he or she hasn’t spent a decade or two studying the arcana of Czech history.

I read and re-read the summary of the article that sparked my thinking and there is no negative criticism of the author or her research methods to be found there. But what if the student had also said something like, “Unfortunately, the author’s findings are obscured by intensely boring academic prose.”? We’ve all wanted to say something like that from time to time about a book or article we are reading/reviewing, but professional courtesy holds us back (most of the time). Perhaps the unfettered voices of our students might just hold us to a higher standard when it comes to writing about our subjects in clear and compelling ways?

I also reject the  reviews by students are bad argument for a second reason. The purpose of the academic endeavor is to create and circulate new knowledge and the target audience for most of that endeavor is our students. We want them to engage with our work so that as they mature as scholars, business people, government employees, or whatever they chose to do, they can make better informed decisions about their own work and lives.

And the way this generation does that is online. Period. To argue that student work, flawed or perfect, should not be posted online is to argue for a return of the typewriter.

Finally, the whole point of the article in question was that more needed to be done to increase digital collaboration between scholars, librarians, and archivists. If limits are to be placed on that collaboration, then we might as well forget the entire effort. Digital media today are collaborative by their very nature, so I think it’s time we all get on that bus and accept that embracing digital technology means embracing it for all the good and all the less than good. So I guess I find it a little surprising that an author whose own work argued for more collaboration doesn’t like it when that collaboration isn’t up to a standard she has set.

Productivity in Higher Education

Tuesday, April 20th, 2010

Lately I’ve been thinking a lot about the issue of productivity in higher education. There are many ways to measure what we accomplish such as numbers of graduates, what kinds of jobs our graduates get, research dollars, patents received, research productivity (publishing), just to name some of the most obvious. But any discussion of such factors leads immediately to the budget, what the marginal cost of any of these things is, and whether that marginal cost is increasing or decreasing.

This question of marginal cost is one I had to think about a lot last year because part of my brief as an Associate Dean was to monitor the enrollment in all the many hundreds of course sections in our College to make sure that all of those sections had sufficient numbers of students given how much it was costing us to offer that course. Was the class being taught by a tenure-line faculty member (Cost = x), by a term, i.e., non-tenure track but full time faculty member (Cost = x – 1.5) or by an adjunct faculty member (Cost = x – 4)? These formulas are made up and arbitrary, but they approximate the kind of decision making we had to engage in. Considerations of marginal cost per course had to be balanced against student needs, i.e., a particular capstone course had to be taught so some students could graduate. But as the start of a new semester approached, we had to think carefully about which sections to cancel and the marginal cost per section was an important consideration–one of many, to be sure, but an important one of those many.

As education budgets and endowments imploded across the United States during what some are now calling the Great Recession, plenty of people have asked whether or not efficiencies could be found that would allow us to lower the marginal cost per course. The obvious solution is to shrink the number of sections and expand the size of every section. There are well known educational downsides to fewer and larger course sections, but such has been the state of may university budgets that bigger classes are a necessity.

Here at George Mason I sometimes hear the argument that the solution to all our budget woes lies in ever greater adoption of technology as a course content delivery vehicle. After all, the University of Phoenix is hugely profitable and most of what they offer is offered online. Why can’t we just follow their model and reduce costs per student taught and, possibly, even teach many more students with our existing faculty? After all, we have run out of classroom space, but need to teach more students to keep bringing in more money. I think this argument is flawed for two reasons. First, the University of Phoenix, Walden University, and others have already beat us to that punch and anything we tried to do on a large scale would not measure up to what they do. Second, a shift to substantially online teaching would require either significant retraining of faculty and investment in technology infrastructure that we don’t currently have. Faculty would resist such retraining and right now there is almost no money for investment in infrastructure.

So where does that leave us? Should we, as the Chancellor and Vice Chancellor of UC-Berkeley have argued, make a massive federal investment in a small number of top flight universities and thereby beggar smaller or less well known institutions? Or should we demand an ever greater share of the federal budget for education, but for all sectors of education? As a former Provost of the University of Southern California has pointed out, there simply isn’t enough money in the budget for higher education to grab a bigger slice. And if it’s true that higher education is in the midst of a bubble economy, we are in serious trouble, because the only way industries recover from the popping of a bubble is through massive restructuring.

If there were clear and obvious answers to the linked questions of funding and productivity, we would have found them already. Whether we would have embraced them is another story, but at least we would know what we were turning down. Instead, colleges and universities keep muddling along hoping that the changes we need to make won’t really be necessary after all. Some institutions are willing to try out some new ideas such as the outsourcing of grading. Our students are already changing the old higher education business model by renting textbooks. Others are saving thousands of dollars by taking courses from companies such as Straighterline.com.

If we accept the idea that the business model of higher education has to change, then I think we need to take some very, very hard looks at how we measure productivity in our industry. In my next post in this thread, I’ll outline some of the ways higher education may be able to make much greater use of technology without (a) having to engage in massive investment in infrastructure, (b) retraining faculty, or (c) diving into the online degree ocean while having failed to take swimming lessons.

Reality Check

Tuesday, May 26th, 2009

The latest installment of Digital Campus is now up online for your listening pleasure. In this episode (#42 if you’re counting), Tom, Dan, and I consider what happens when reputable publishers of scholarly journals publish journals that are, well, not so reputable. We also take a look at the latest attempt to take some of Google’s market share in the world of search. My assessement of Wolfram Alpha? Let’s just say I didn’t mince any words on the podcast. So, give us a listen and don’t forget to stalk us (sorry, follow us) on Twitter.

What History Majors Can Do

Wednesday, March 18th, 2009

Over the years lots of people–many of them my students–have asked me what one can do with a major in history. There are the obvious answers, of course, like teach in the schools, work in public history, go to law school, etc.

Early this semester I had the good fortune to be interviewed by a very enterprising history major from Amherst College, Blanca Myers, about my hoax course from last semester.  Blanca was in the DC area working at the History Factory and was guest editing an issue of their quarterly newsletter. The most recent issue of that newsletter is the result of her internship at the History Factory and if you go and read some of it you will see a very good example of the kind of work history majors can do outside of the realm of the typical history major jobs.

Also, I highly recommend her work to you because her focus was on the “future of history.” The perspective of someone young, bright, and much more in touch with the technology than I am is really refreshing.